Childcare Products Ltd. are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.
Our Contact details:
Childcare Products Ltd.
PO Box 84 Marple Delivery Office Stockport Cheshire SK6 5YX United Kingdom
Phone: +44 (0) 161 427 0496
Fax: +44 (0) 161 426 0259
Email: customer [dot] service [at] childcareproducts [dot] com
519 1814 45
Making A Purchase
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
We accept credit card payments. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
|Shipping And Handling Postage and packing charges are calculated for UK only. If you are ordering from elsewhere, we will advise you of shipping and handling charges by email prior to the order being accepted.|
|Delivery Schedule We try to deliver your order right away. Normally, you should receive your Childcare Products within 14 days. International orders are generally received within 21 days. Where possible, we'll notify expected delivery date by email with your order confirmation.|
|Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.|
|Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free.|
|Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.|
|Guarantee We guarantee your satisfaction. <All of our products come with a 30 day no quibble guarantee.|
|Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on +44 (0) 161 427 0496 (International +44 +44 (0) 161 427 0496) or fax us on +44 (0) 161 426 0259 or write to us at PO Box 84 Marple Delivery Office Stockport Cheshire SK6 5YX United Kingdom|
Childcare Products Ltd. do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
|Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm|